Product Description
All sizes are approximate – if the size is essential then please do not hesitate to ask any questions that you may have. We sell period items that will maybe have marks on them etc that are due to their age.
All sizes are approximate – if the size is essential then please do not hesitate to ask any questions that you may have. We sell period items that will maybe have marks on them etc that are due to their age.
We accept most payment types including credit/debit card, Pay Pal and BACS transfer. You can pay online through our website or if you are unsure how to do so please call us.
Items must be returned within 14 days of receipt for a full refund – providing the item is in the same condition as it was when sold and in its original packaging. The buyer must pay any transportation/shipping costs. The Company will insure that the refund is processed within 14 days of receipt of the goods. A 25% re-stocking fee is applicable on all goods except faulty or damaged goods.
We believe protecting your privacy is very important and therefore any personal information you provide us with will be treated with care. Subject to our Privacy Policy your information will not be used, disclosed or forwarded, in ways to which you have not consented.
Where pricing is shown on the web site or in the Company’s literature, Value Added Tax (VAT) is charged at the prevalent UK rate.
All goods shall remain the property of the Company until paid for in full. No financial offset against the value of goods supplied is permitted for whatever reason without the written agreement of the Company.
WE SHALL NOT BE HELD RESPONSIBLE FOR ANY INCIDENTAL WORK OR EXPENSES, ARISING OUT OF ANY DEFECT IN OUR PRODUCT, OR BECAUSE OF BAD WORKMANSHIP APPLIED TO OUR PRODUCT. IN THE EVENT OF ANY GOODS PROVING DEFECTIVE (MANUFACTURERS DEFECTS ONLY) WHICH NEED REPLACEMENT, THE SELLERS LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE PRICE OF THE ITEMS SOLD. THESE NOTES DO NOT AFFECT YOUR STATUTORY RIGHTS.
All our traditional radiators are individually hand cast and assembled, thus total lengths/widths of the radiators can vary slightly. We strongly advise that you position your radiators before installing your pipe work. The Company will not be liable for any damage or losses incurred by the purchaser or their representatives for installation of pipe work prior to the goods being placed in situ.
Sectional radiators are supplied in a primer coating ready to be painted. The colour of the primer varies by radiator and, although the Company will endeavour to meet the Purchaser’s requirements, it cannot be held responsible for failure to supply a particular primer colour. We recommend that primed radiators are painted with an appropriate paint for the purpose. For painted goods, the Company gives no guarantee that the colour will accord precisely with the advertised colour and the Purchaser accepts that there may be minimal differences. The colour and gloss level in any colour or RAL chart must be used only as guidance. Please note that colours presented online will vary between different computers and monitors and that printed colours may vary slightly from the actual paint colour.
Polished radiators are supplied coated with a thin layer of oil. Polished radiators should be kept oiled by applying a thin coat of oil every 2 months. This will protect the cast iron from rusting. Oils used can be anything from Danish oils to WD40 type oils; they must be clear and long lasting. If you forget to oil your radiator, depending on the moisture within the environment, a thin coat of rust may appear. This can easily be removed by applying a thin coat of ‘T-Cut’ and then re-oiling the radiator. Do not put any damp clothes onto your radiators as this will cause them to rust. There are a number of different types of polished finish available in the UK, if the type of polished finish is of key importance (e.g. to match other radiators), please let us know and we will endeavour to meet your requirements. A photo is always the best recourse in these circumstances.
It is the responsibility of the Purchaser to check the invoice and ensure that all details on the invoice are correct. The Company will not be held liable for any details that are incorrect if they have not been brought to the attention of the Company prior to the dispatch of goods.
Payment for goods is in full in advance of delivery unless with the prior agreement of the Company in writing.
Delivery dates are approximate and no liability whatsoever is accepted in respect of late deliveries. Upon request we supply estimated delivery dates. Purchasers are usually notified of confirmed delivery dates 2-3 days prior to dispatch. The Company will not be responsible for any delays in the delivery of goods or services, nor for any damages or loss caused to the Purchaser or other party as a consequence of this delay. The Company will endeavour to meet any special shipping requirements as a courtesy, but will not be held responsible for failure to meet these requirements. It is strongly advised not to book plumbers or fitters until you have everything safely on site in case of delays with the delivery.
Applicable to items shipped by pallet – When shipped using this method the haulage company will attempt to deliver pallets as close as possible to the Purchaser’s required position, usually to the closest hard-standing area. The haulage company is under no obligation to remove items from the pallet, nor carry items into the Purchaser’s property. The Purchaser should warn the Company if there is restricted access, soft or gravelled driveways. Should the Company not be notified in advance of any restrictions in delivery access, or should the Purchaser or their representatives not be present to sign for the goods, the Company reserves the right to charge a redelivery fee should redelivery is necessary. A lot of our items are very heavy; please ensure that either sufficient manpower, or lifting gear, is available to unload the pallet. For timed, and/or Saturday deliveries, the haulage company levies additional charges, please contact the Company for details of these charges.
Delivery of small items will be shipped by Royal Mail/business post/courier Company. The Company will not be held responsible for any failure of the pallet forwarding network or delivery service to deliver within any specified period.
Acceptance of Deliveries – Please ensure that goods are unpacked when they are delivered and check them against the delivery note. Any goods damaged in transit must be reported to us within 24 hours of delivery. The Company will not be held liable for any damaged goods if not reported to us within this three day time period. The Company cannot be held responsible for any damage occurring after delivery.
Should any item requested by the Purchaser be on backorder, the Company will endeavour to supply such goods as soon as possible; however, the Company will not be responsible for any delays in the delivery of goods or services, nor for any damages or loss caused to the Purchaser or other party as a consequence of this delay.
No responsibility can be accepted by the Company for any failure or delay in performance which is wholly or partially due to an Act of God, War, Fire, Explosion, Riot, Civil Commotion, Restriction by Government or other competent authority, Strikes, Lock Outs, Failure in Supplies, or to any cause whatsoever beyond it’s control.
Items must be returned within 14 days of receipt for a full refund – providing the item is in the same condition as sold and in its original packaging and the buyer must pay any transportation/shipping costs.. A 25% re-stocking fee is applicable on all goods except faulty or damaged goods.
These terms and conditions and any contract formed are subject to UK law and shall be dealt with under the UK legal system only. In these Terms and Conditions the term ‘the Company’ means Jasper Jacob’s Ltd trading as Jasper Jacob’s Ltd. ‘Purchaser’ refers to the purchaser of any goods or services and the term ‘goods’ refers to any item sold by the company. Nothing herein referred to shall be deemed to have construed a relationship with any supplier or purchaser of the Company’s products or services without the express written permission of the company.
All text, graphics, formatting or other materials present on the Company’s web site or in the Company’s printed material shall remain the property of the Company. Any use of the Company’s materials without written permission from the Company is prohibited.
By using the Company’s web site you agree to our terms and conditions. If you do not agree with our terms and conditions you may not use our website shop.
The Company endeavours at all times to adhere to best practice in respect of security. The Company bears no responsibility for any security breaches however caused. However, it will act to the best of its ability to see that such breaches do not occur and to remedy such a breach in the unlikely event of it occurring. For web-based orders we use a secure processing system (PayPal) utilising Secure Socket Layer (SSL) technology. All credit card numbers are encrypted in the software and the Company holds no credit card details after the order has been successfully placed.
The Company respects the privacy of its customers and the users of its web site and will never supply any personal details to third parties without permission. We are committed to acting in accordance with the Data Protection Act 1998.